Business messaging

WhatsApp Business

WhatsApp Business separates customer communication from a personal messaging account.

Continue to the publisher or app store

Category
Social apps
Platforms to check
iOS, Android
Pricing and license
See publisher terms

Where WhatsApp Business fits

Choose it for a small business that needs an identifiable contact profile and organized conversations.

Check before you choose

Decide who owns the phone number and how messages will be handled when staff change.

Find the right edition

Start with the destination for your device or the publisher's website. Use the current requirements and terms there to confirm the edition you need.

Compare the workflow

Public posts, private accounts and business conversations require different settings. Consider discoverability, audience control and account ownership before making a platform central to your personal or professional identity.

Read the social apps selection guide →

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